
Adam Kupiec, 34, said he was at home in Aylesbury, Buckinghamshire on New Year’s Eve when he got a confirmation email from Amazon saying his package was handed to him. Thinking it was some kind of mistake, he went looking for it, searching the corridor by the entrance to his flat block and the garden outside. But it was nowhere to be found. He says he discovered where it had been hidden when he returned home later that day. The package was on the top of the bush. He was surprised because it’s so high. It’s at least two and half metres. He couldn’t even reach the package.
Adam said he had to shake the bush to get the package down. He said the package did not suffer any major damage but it did get wet in the rain. Adam said he decided to confront the Amazon driver later that day. The funny thing was that a couple hours later another package was supposed to be delivered. Adam wanted to make sure the package was delivered to him so he was waiting for the driver in the garden.
He claims the delivery driver was on his way to put the second package in the same spot in the bush. Adam said the driver spotted him from the other side of the bush. He said, “I asked if he left the package this morning on the top of the bush, and he didn’t say anything.” Adam said he can’t understand why the driver decided to put it there.
The experience has made him question whether he should continue paying for Amazon Prime. An Amazon spokesperson said, “We have very high standards for our delivery service providers and expect every package to be handled with care. We’ve notified the right teams internally and will work with the customer directly to ensure the matter is resolved to their satisfaction.”
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