
They travel more than 100 kilometers every day. They bring about 200,000 meals on bikes or on foot to hungry workers, all at exactly 12:30 p.m. Many of them can’t read or write. But only 1 in every around 6,000,000 lunch boxes ever goes missing in one of the biggest cities in the world. Who are they?
They are dabbawallas, the lunch carriers in Mumbai, India. To people working in the centre of Mumbai, home-cooked meals are like a greeting(问候) from their family. But it’s not easy for the workers to travel a long way with lunch boxes. Thanks to dabbawallas, they can enjoy a hot, fresh and healthy meal from home far away.
Kiran, an experienced dabbawalla, tells the story. “Our method (方法) is simple but works well. In the morning we pick up lunch boxes at people’s homes by bike. Then we meet at the local railway station to divide the boxes into groups. We use colours, numbers and letters to help each other remember the customers’ names and addresses. We won’t get it wrong even in our sleep!
When in Mumbai, each of us takes meals to workers in a certain area. The streets can be busy. The weather can be bad. But the lunch will always be on time. We work hard to serve people. We get their trust and respect(尊重). We take pride in our job.”